MZWANDILE QWABE
Results-Driven Sales & Merchandising Professional
1543 Section D, 1021, Bronkhorstspruit, ZA.About
Highly motivated and results-driven Sales Consultant with over 5 years of progressive experience in retail sales and merchandising. Proven ability to cultivate strong customer relationships, consistently exceed sales targets, and optimize inventory management processes. Adept at adapting to new product lines and leveraging merchandising strategies to enhance customer experience and drive revenue growth in dynamic retail environments.
Work
Bronkhorstspruit, Gauteng, South Africa
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Summary
Currently serving as a Sales Consultant at Builders, responsible for driving sales, managing customer relationships, and optimizing inventory through effective system utilization.
Highlights
Cultivated and managed strong customer relationships, enhancing loyalty and contributing to repeat business and positive store reputation.
Actively contributed to the store consistently achieving its monthly sales targets through proactive customer engagement and effective sales techniques.
Utilized the EPR System to provide critical assistance with inventory management, improving stock accuracy and product availability on the sales floor.
Strategically displayed promotions and managed product placement to maximize visibility and drive sales conversions.
South Africa
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Summary
Managed field merchandising operations for Smollan (Parmalat), focusing on stock optimization, pricing accuracy, and visual merchandising to enhance product visibility and sales.
Highlights
Influenced order quantities to ensure optimal stock levels, significantly reducing out-of-stock incidents and enhancing product availability.
Accurately updated product prices and promotional shelf takers across multiple retail locations, ensuring compliance and maximizing sales opportunities.
Conducted precise opening counts and recounts for perpetual inventory, contributing to improved stock accuracy and reduced discrepancies.
Managed the efficient clearing of damages and returns, minimizing losses and maintaining product integrity.
Executed effective merchandising strategies, transferring stock from storeroom to sales floor to optimize product presentation and customer access.
Languages
English
Skills
Sales & Customer Service
Retail Sales, Customer Service Excellence, Upselling Techniques, Product Demonstration, Customer Relationship Management.
Merchandising & Inventory
Merchandising, Stock Optimization, Inventory Management, EPR System, Perpetual Counts, Promotional Display, Loss Prevention.
Operational Efficiency
Problem Solving, Effective Time Management, Attention to Detail, Supply Chain Operations, Process Improvement.
Technical & Software
Microsoft Office, Microsoft Word, Microsoft Excel.
References
Samuel Swandle
Receiving Manager, 066 117 5531
Phindile Ndhlovu
Line Manager, 073 147 8821